Owner Frequently Asked Questions
Q1.What types of properties does Home Solutions Property Management manage?
Answer: We primarily focus our services in the residential single family, duplex and multi-family properties along with apartment buildings or complexes. This does not exclude our services for providing management to select commercial properties.
Q2.What makes Home Solutions Property Management different than any other?
Answer: This is a very common question and we provide a very easy answer. Our team is the most well trained staff in the business. We pride ourselves on operated with the highest degree of integrity, ethics and professionalism while providing outstanding property management services.
The company is owned and operated by Jodi and Terry Turbyfill who have over 15 years of experience as landlords and more than 15 years experience of buying, remodeling and selling homes. Jodi came from a real estate sales background and Terry has been remodeling and repairing homes for approximately 20 years. These years of experience have provided them with valuable insight and knowledge in the management of real estate. They have been trained and are designated as Certified Property Management Experts. Jodi and Terry are dedicated to providing you with their knowledge and expertise and they look forward to accommodating all of your property management needs.
Q3.What are the office hours of Home Solutions Property Management?
Answer: We are open for business from 9:00am to 5:00pm Monday through Friday. We also have a 24 hour on call service for nights and weekends (954-537-1635).
Q4.How does Home Solutions Property Management handle emergencies?
Answer: A big part of good landlord-tenant relations is availability and a timely response. Our company provides an emergency answering service 24 hours a day to handle emergencies. We have a preferred list of service vendors who will respond promptly to all emergencies.
Q5.How does Home Solutions Property Management perform our bookkeeping and reporting to property owners?
Answer: With our specially designed property management software we are promptly able to send you detailed property reports upon request. Such reports are:
- Detailed profit and loss statement and comparison
- Fiscal year budget reports
- Detailed rent roll reports
- Late rent report
- Unit available reports